Posts Tagged ‘remote working’

Who needs Trust?-We have Technology!

Thursday, August 12th, 2010


The American Heritage Dictionary defines trust as “Firm reliance on the integrity, ability or character of a person or thing”. Trust, or in fact lack of trust, is mentioned regularly as a major barrier to the implementation of a remote working initiative.

One of my previous blogs, ‘Are you ready for the Challenge of Geography?’, identified that the problem requiring a solution is the lack of face-to-face interaction in the office environment. And so the question is this: “Can you trust that someone is working when you cannot see that they are working?”.

Debra Dinnocenzo, veteran teleworker and author of the book ‘101 Tips for Telecommuters’, is quoted widely in discussions and articles about remote working. She highlights the importance of communication in the development of trust ‘on both sides of the fence’.

Associations Now in May 2009, published an article by Lisa Junker, called ‘Do you trust your telecommuter?’. It featured a case study of a supervisor managing a telecommuter for the first time, and the difficulties he had in integrating her with the office-based team. At one point in the case study, the supervisor was unable to reach the remote worker by telephone, and incorrectly suspected that she was taking unauthorised leisure time! In actual fact, she was on another (work-related) call, and responded to him immediately when that call was over.

This is a very common scenario- the teleworker constantly struggles to prove they are getting the job done. According to Dinnocenzo ” Even though people are comfortable leaving voice mail messages for someone in corporate offices, many people often assume that if the telecommuter doesn’t answer immediately, he or she must be either off somewhere shopping or doing something else that isn’t work-related”.

There is an issue around trust within the remote team. One cannot run a successful team or organization on pure faith and goodwill. And with a good management strategy,using software such as RWorks, you no longer have to.

RWorks provides an excellent communication strategy for both manager and employee- RWorks proves time and attendance, and matches activities with assigned tasks, so both manager and employee are constantly aware of how things are going. The manager is constantly informed of progress within the project, and the employee can focus on what they do best-the work at hand.

RWorks Focuses on Remote Working Advocates Part 2- Nigel Ballard, Intel’s Head of Federal Marketing

Thursday, April 29th, 2010

“Work is something you do, not someplace you go!”

So says Nigel Ballard, Intel’s Director of Federal Marketing, who was awarded the Homeland Defence Journal’s top award in 2006 for his wireless technology and leadership skills during the Hurricane Katrina disaster, and was named one of America’s top 100 technology leaders by Federal Computer Weekly.

This statement is  a call to action.  For us at RWorks, and many others globally, this statement encapsulates a major shift in how we view the way we work.

Nigel Ballard is a visionary, a remote working advocate, a tireless campaigner for free wireless broadband access for all, ‘be you poor, be you rich’ .  Click here

In his white paper on teleworking ‘Embracing Change with Telework’,  Ballard states that  “In the 21st century, fewer employees will be content driving 60 minutes from one computer screen to another”.

He writes that it is time to rethink the traditional office and take advantage of technologies such as wireless broadband and the latest mobile hardware such as faster, more powerful laptops. By harnessing the latest mobile computing technology, he says that ‘a secure, effective workplace can be created nearly anywhere’.

In listing the advantages of teleworking, Ballard includes an improved work-life balance for employees and also reduced environmental impact, through reduced traffic congestion, reduced emissions and pollution, and a decreased burden on transportation infrastructure. Interestingly, Nigel Ballard highlights a significant reward to the employer of becoming a more competitive employer, in that ‘teleworking helps.. to retain valuable employees.’

To read Nigel Ballard’s white paper on teleworking, click here

Reduce Your Carbon Footprint by Teleworking

Thursday, April 1st, 2010


We, at RWorks, are very aware of the need for environmental protection. In our role of faciliating successful Remote working/Teleworking programmes, we are playing our part in helping individuals and organisations reduce their carbon footprint.

As a global community, in looking at our carbon footprint, we come to understand the impact of our personal behaviour on the environment. First, the science bit: Greenhouse gases (carbon dioxide, methane, ozone) are forming a layer in the atmosphere around the earth. The largest contributing source of greenhouse gas is the burning of fossil fuels, such as oil, gas, petrol and kerosene, which leads to the emission of carbon dioxide.( All of the greenhouse gases formed are taken into account, not just carbon dioxide) when calculating carbon footprint. Sunlight reaches the surface of the earth and warms it, much of it being radiated back out into space. However, greenhouse gases act like a mirror and reflect back some of this heat to Earth again, causing further heating of planet Earth, in what has become known as the ‘Greenhouse Effect’.

On 6th October, 2009, the International Energy Agency (IEA), released the 2007 figures for over 140 regions, showing carbon dioxide emissions per person from 1990-2006. All data was initially collected by the United Nations Statistics Division, and calculated by the US Department of Energy’s Carbon Dioxide Information Analysis Centre (CDIAC).Carbon footprint is normally expressed in kg or tonnes of CO2 (1,000 kg = 1 tonne). It is widely advocated that the carbon footprint per person be 2,000 kg, or 2 tonne annually. The CDIAC figures reflect a very different reality to that recommended: USA average per person is 19.1 tonne; Australia 18.8; Canada 17.4; Ireland 10.1; UK 8.6; India 1.2.

So we have a long way to go! But there are simple measures worth re-iterating: reduce energy consumption by turning down the thermostat in our heating systems, turn the temperature down in our washing machines and dishwashers, switch our bulbs to energy efficient ones, make our homes much more heat efficient via insulation etc, and even simpler still, turn things off when not in use!!

Regarding work practices, we can recycle more, reduce junk mail, switch off our computers by night and at weekends ( 32 hours of computer activity generates 1 kg of CO2), and fly less ( air travel of 2.2 km or 1.375 miles creates 1kg of Co2), conference via telephone or video instead. Sometimes travelling by train can be faster than flight time plus transfer time at both ends of the journey. We can cut down our car use, and use public transport instead, walk or cycle. 1 litre of petrol creates 2.3 kg CO2; 1Gallon USA creates 8.7 kg CO2; 1 litre of diesel creates 2.7 kg CO2; 1 Gallon USA creates 9.95 kg CO2  emissions.

And of course, the cutting down on CO2 emissions, by reduction of all modes of travel, is just another of the many advantages of remote/teleworking. The technology is here- let’s harness it and get it working to our best advantage!

Interesting websites:

www.carbonfootprintofnations.com

www.iea.org